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PROGRAMME

09.00-18.00 Registration
09.30-10.30 Opening Ceremony
10.30-11.00 Coffee Break
11.00-12.30 Opening Plenary Session
12.30 Press Conference
12.30-14.00 Lunch
14.00-15.30 A1 - Quality and Sustainable Development
  B1 - Methods and Models of Performance Improvement
  C1 - Statistics at the Service of Quality
  D1 - EOQ Scheme for Quality Personnel Registration
15.30-16.00 Coffee Break
16.00-17.30 A2 - Quality and Sustainable Development
  B2 - Methods and Models of Performance Improvement
  C2 - Statistics at the Service of Quality
  D2 - Innovation and Breakthrough
19.00 Welcome Cocktail
09.00-18.00 Registration
09.30-11.00 A3 - Quality and Safety
  B3 - Quality Management Systems
  С3 - Quality of Life
  D3 - Quality Issues in Transitional Economies
11.00-11.30 Coffee Break
11.30-13.00 A4 - Management Systems Certification:
Problems and Solutions
  B4 - Quality Management Systems
  C4 - Quality of Education and Education
in the Field of Quality
  D4 - Quality Issues in Transitional Economies
13.00-14.30 Lunch
14.30-16.00 A5 - Specific Features of Quality Management of Small and
MediumSize Enterprises
  B5 - Quality Management Systems
  C5 - Quality of Education and Education in the Field of Quality
  D5 - Regional Quality Aspects
16.00-16.30 Coffee Break
16.30-18.00 A6 - Partnership as the Resource of Quality
  B6 - Quality Management Systems
  C6 - Quality of Education and Education in the Field of Quality
  D6 - Standby
19.00 Gala Dinner
09.30-11.00 А7 - Quality and Infrastructure:
Creating Favourable Environment
  B7 - Quality in Healthcare
  C7 - Quality in Media
  D7 - IAQ Presentations
11.00-11.30 Coffee Break
11.30-13.00 A8 - Quality and Infrastructure:
Creating Favourable Environment
  B8 - Standby
  C8 - Quality in Food Industry
  D8 - IAQ Presentations
13.00-14.30 Lunch
14.30-16.00 Closing Plenary Session
16.00-16.30 Closing Ceremony

THE THEMES

Quality and Sustainable Development
Methods and Models of Performance Improvement
Statistics at the Service of Quality
EOQ Scheme for Quality Personnel Registration
Innovation and Breakthrough
Quality and Safety
Quality Management Systems
Quality of Life
Quality Issues in Transitional Economies
Management Systems Certification: Problems and Solutions
Quality of Education and Education in the Field of Quality
Specific Features of Quality Management of Small and MediumSize
Enterprises
Regional Quality Aspects
Partnership as the Resource of Quality
Quality and Infrastructure: Creating Favourable Environment
Quality in Healthcare
Quality in Media
Quality in Food Industry

The working languages of the Congress are
English and Russian